Breeze Airways is a U.S. low-cost carrier launched in 2021 by airline entrepreneur David Neeleman. The airline focuses on convenient, mostly nonstop service between underserved city pairs, using a simplified fare model and a modern fleet designed for comfort and efficiency.
Nice: Great base fare, free personal item; optional seat selection, carry-on, and checked bags for a fee.
Nicer: Adds a carry-on bag, seat selection (including extra-legroom on select aircraft/routes), and priority perks on many routes.
Nicest: The most inclusive bundle; typically adds checked bag(s), carry-on, seat selection in premium/extra-legroom seats where available, and priority services. Exact inclusions can vary by route and aircraft.
Personal item: Included for all fares (must fit under the seat).
Carry-on: Included with Nicer/Nicest; fee applies with Nice on most routes.
Checked bags: Included with many Nicest itineraries; otherwise available for a fee. Weight/size limits apply.
Tip: Buying baggage during booking is usually cheaper than adding it later or at the airport.
- Breeze markets flexible travel with no change fees on most fares; fare differences may apply when you rebook.
- U.S. DOT 24-hour rule: If you book directly with the airline and your departure is 7+ days away, you can cancel within 24 hours of purchase for a full refund.
- Some cancellations may return value as travel credit (often called BreezePoints) in your account; validity and rules appear in your account details.
- Online and in-app check-in generally open 24 hours before departure.
- Mobile boarding passes are supported at most airports; allow extra time at airports that require printed passes.
- Arrive early; smaller airports can still have peak-time lines at security.
- In-app chat and support in the Breeze mobile app.
- Web help center/contact options via Manage Trip on the official site.
- Airport agents at Breeze check-in counters and gates on day of travel.
- Social media direct messages on official airline accounts (response times vary).
Note: Breeze emphasizes digital support; a traditional phone call center may not be offered for all issues. Always confirm current contact options in the app or on the official site.
- Request wheelchair assistance, seating needs, and medical/device accommodations during booking or via Manage Trip.
- Service animals are accepted under applicable rules; documentation may be required—review current policy before travel.
- Arrive early and check in with airport staff to ensure assistance is ready at check-in, security, boarding, and upon arrival.
- Primary aircraft: Airbus A220-300 on many routes (quiet cabin, modern lighting, power/USB availability varies by configuration).
- Breeze has also operated Embraer E190/E195 aircraft; fleet mix can change as the airline evolves.
- Food and beverage offerings are streamlined; premium options vary by route and bundle.
- Have your confirmation code, passenger names (exactly as on the ticket), and payment details ready.
- If you need to change flights, prepare 23 alternative options (dates/times) to speed things up.
- Take screenshots of error messages or receipts for quicker resolution.
- For lower wait times, try early morning (origin airports local time) and use in-app chat when available.
Policies, routes, aircraft, and fees can change without notice. Always verify the latest information in the Breeze app or on the airlines official website before you purchase or modify a ticket.